Artificial Intelligence Solutions
AI Chatbot
Conversational AI untuk customer service, helpdesk internal, sales support, dan akses knowledge.
Live Operations
AI Chatbot
AI Load
Cloud SLA
Secure APIs
Overview
Enterprise-ready by design.
Platform chatbot enterprise yang ditopang knowledge terkelola, aksi API, analitik, dan workflow eskalasi.
Core Features
- Chat omnichannel
- Knowledge grounding
- Handoff ke manusia
- Analitik percakapan
- Aksi API
- Kontrol role
Business Benefits
- Kapasitas respons 24/7
- Beban layanan berkurang
- Jawaban lebih konsisten
- Insight yang dapat ditindaklanjuti
Workflow
Clear operating flow from intake to measurable outcome.
Setiap platform dibentuk dengan langkah yang dapat ditelusuri, handoff yang governed, dan visibilitas operasional.
Ingest knowledge
Latih intent
Hubungkan channel
Respons
Eskalasi
Improvement
Architecture
Integration-ready platform architecture.
Pola enterprise modular mendukung channel, layanan workflow, integration gateway, kontrol data, monitoring, dan analitik.
Channel chat
Layer LLM
Knowledge engine
Action API
Analitik
Screenshot
Dashboard-style product experience.
Antarmuka produk dirancang agar mudah dipindai, mendukung tampilan berbasis role, status workflow yang rapi, dan reporting level eksekutif.
Live Operations
AI Chatbot Console
AI Load
Cloud SLA
Secure APIs
Enterprise Consultation
Modernize your AI Chatbot workflow with Neocom.
Satukan keandalan setara perbankan, akselerasi AI, aplikasi modern, dan managed services dalam satu partner transformasi.